Business website and hosting
A responsive, conversion-oriented website of up to seven pages, with standard deployment, SSL and hosting. Client supplies final copy and images.
Flagship managed digital-services package
Your business, 360° supported.
One digital partner. A complete plan to build and grow. A website, scoped app, search and ad management, AI-enabled workflows, and your own automated short-video marketing channel — all supported by one team.
Transparent allowances · Written scope before payment · Australia-wide service
One connected growth system
Website
App
Search & ads
AI chatbot
Automations
Marketing videos
Automation does the repeatable work. Your dedicated monthly hours are used where professional judgement and hands-on changes matter.
Included services
Everything works better together
Business 360 covers TWS's core disciplines in one structured, fixed-scope engagement. The exact package, timelines and external costs are confirmed in your written proposal.
App development
A scoped web/PWA prototype in Business 360 or a larger single-platform app in Autopilot. Screens, integrations and platform are agreed before work begins.
Search engine optimisation
Keyword tracking, updates to existing pages, local visibility and technical recommendations within the shared professional-hours allowance.
Google Ads management
Setup and ongoing management of up to two campaigns with a separate, client-paid advertising budget.
Speed and website upkeep
Foundational performance optimisation, monitoring and limited maintenance work, prioritised within your monthly service hours.
Website chatbot
One standard FAQ and lead-capture chatbot, configured from agreed business content, with clearly defined monthly usage limits.
Lead and business automation
One lead follow-up workflow and up to three standard business workflows, all with defined run and integration allowances.
Branding and UI design
Branded layouts, templates and interface design for the included website, app and marketing channel; a full brand identity project is extra.
Marketing Autopilot
A configured branded short-video workflow that prepares, captions and schedules approved content to eligible connected social accounts.
Automated marketing channel
Meet TWS Marketing Autopilot
We configure a branded short-form video workflow for your business, adapting a reusable production system rather than building a new video platform for every client. Your approved content is prepared with branded templates, captions and scheduling support.
Suitable for product highlights, service explainers, FAQs, educational snippets and promotional campaigns.
Up to 60 sec per clipApproval before publishingClear monthly quotas
Source and prepare
Use client-provided or approved images, recordings, products and written information.
Generate a branded draft
Produce scripts, hooks, voiceover where supported, captions and on-brand short-video layouts.
Quality and approvals
Review accuracy and suitability, then send the content for customer approval.
Schedule and publish
Schedule approved posts to eligible connected accounts when platform integrations allow.
Report and improve
Review available metrics and use professional hours for planned changes.
Published output depends on approved inputs, connected accounts and platform availability. Views, distribution and conversions are not guaranteed.
Plans and pricing
Two ways to put your business in motion
Each package combines a defined one-time build with ongoing services. Setup prices are starting figures; final deliverables are documented and agreed before work begins.
Core package
Business 360
For a small business launching a joined-up digital presence.
One-off setup and build from
A$8,495
Ongoing monthly services
A$1,049 / month
8h
shared service hours / month
4
short videos / month, up to
- Up to 7-page business website and standard hosting
- Up to 3-screen web/PWA app prototype
- SEO, Google Ads and technical optimisation
- Standard chatbot, lead and business workflows
- Up to 4 branded short videos per month
- 8 pooled hours of professional services per month
Expanded marketing
Business 360 + Autopilot
For businesses wanting a larger app and a more active content channel.
One-off setup and build from
A$10,995
Ongoing monthly services
A$1,349 / month
10h
shared service hours / month
12
short videos / month, up to
- Up to 7-page business website and standard hosting
- Up to 8-screen single-platform business app
- SEO, Google Ads and technical optimisation
- Standard chatbot, lead and business workflows
- Up to 12 branded short videos per month
- 10 pooled hours of professional services per month
All prices in AUD excluding GST. Client-paid ad spend, developer accounts and third-party software/API fees are extra. No automatic overage charges.
Clear scope and fair terms
Know exactly what's included
The limits below protect your budget and keep projects deliverable. They are maximum inclusions, not separate unlimited monthly commitments. Work needing hands-on attention shares the monthly hour allocation.
| Included capability | Business 360 | Business 360 + Autopilot |
|---|---|---|
| Business covered | One legal customer / one primary brand | One legal customer / one primary brand |
| Website | Up to 7 pages + standard hosting | Up to 7 pages + standard hosting |
| App project | Up to 3-screen web/PWA prototype | Up to 8-screen app on one agreed platform |
| Manual professional services | 8 shared hours/month | 10 shared hours/month |
| SEO | Up to 10 keywords; up to 4 existing pages/month within available hours | Same maximum; prioritised within available hours |
| Google Ads | Up to 2 campaigns; up to A$3,000/month client ad spend | Same maximum; ad spend extra |
| Chatbot | 1 chatbot; 20 FAQs; 100 conversations/month | Same allowances |
| Lead automation | 1 standard workflow, 4 steps; 200 runs/month | Same allowances |
| Business automation | Up to 3 workflows, 5 steps each; 300 combined runs/month | Same allowances |
| Branded video templates | 1 | 3 |
| Unique short videos/month | Up to 4 | Up to 12 |
| Connected social accounts | 1 primary | 1 primary + up to 2 additional |
| Video duration | Up to 60 seconds | Up to 60 seconds |
| Extra manual service hours | A$150/hour + GST (approval first) | A$150/hour + GST (approval first) |
One monthly hours pool
SEO, advertising optimisation, website/app maintenance, manual video reviews, calls, reports and workflow changes share 8 or 10 monthly hours. We can use available time for agreed proactive improvements. Unused hours expire; no rollover.
Automations run separately
Scheduled chatbot conversations, approved posting and standard automated workflows don't debit manual hours, but they have their own caps. Chatbot conversations allow up to 10 replies each.
No surprise change fees
Extra work costs A$150 per hour plus GST (30-minute minimum) and requires written approval. New features, extra accounts, platforms or scope changes are quoted separately.
Project and operating boundaries
One legal customer, one primary brand, one website and one app project per agreement. Custom eCommerce, booking builds, additional integrations, extensive content writing, extra websites/apps and new product development are excluded unless stated in the signed scope. Standard website hosting is included; client-owned developer accounts, paid tools, advertising spend and external subscriptions are additional. Up to one consolidated revision round per monthly video batch; unused video quotas do not roll over.
An agreed 30-day post-handover defect warranty covers reproducible failures against the signed build specification. Warranty work is outside paid monthly service hours. Normal support aims for an initial response within two business days, not a guaranteed resolution time. All work remains subject to your statutory rights.
How it works
From first discussion to ongoing delivery
STEP 1
Discover
Discuss your business goals, current tools, target audience and available assets.
STEP 2
Agree the scope
Sign off on platforms, screens, workflows, integrations, milestones and payment schedule.
STEP 3
Build and configure
Set up the website, scoped app, marketing templates, automations and connected channels.
STEP 4
Approve and launch
Review deliverables and content before publication. Platform approvals remain outside TWS control.
STEP 5
Manage and improve
Use your shared monthly professional-hours pool for prioritised improvements and reporting.
Business 360 FAQs
Are the eight or ten hours available every week?
No. They are monthly pooled professional-service hours across all included manual work. Automated workflows and scheduled runs are separate and subject to their own usage limits.
What happens if I do not request any work?
We can direct available hours to agreed proactive SEO, advertising, performance and maintenance improvements. Only work actually performed is logged as used. Unused hours expire at month-end and never roll over.
Will I receive every SEO, Ads and maintenance service in full each month?
No. The allowances shown are maximum scope boundaries. Manual delivery is prioritised within your shared monthly hours, rather than guaranteed as multiple independent retainers.
Does this include an unlimited mobile app?
No. Standard includes a web/PWA prototype of up to three screens. Autopilot includes a scoped app of up to eight screens on one agreed platform. Additional platforms, features and advanced integrations require a separate quote.
How does automated video marketing work?
We configure a reusable branded production workflow using customer-supplied or approved business content. It prepares clips, captions and scheduled posts for your approval. The monthly output caps are up to four or twelve unique short videos, depending on plan.
Are advertising spend, hosting and software fees included?
Standard website hosting is included. Google advertising spend, domains, paid integrations, external platform charges, AI/API consumption, developer accounts and other third-party subscriptions are separate. We identify these before you approve the scope.
What happens if I need extra work?
Additional manual work is offered at A$150 per hour plus GST, with a thirty-minute minimum, but only after your written approval. New development is quoted and approved as a separate change.
Is this a guaranteed source of leads, views or search rankings?
No. The package covers defined development, setup, management and automation services. Actual search positions, advertising returns, social platform distribution and customer leads cannot be guaranteed.
True Web Services
Build a smarter business with one digital partner.
Tell us what you want to achieve. We'll recommend the right Business 360 package and outline the build, monthly services, timings and any external costs in writing.
All engagements are subject to a signed statement of work, availability and confirmed scope.
Read about our annual charity commitment