Privacy Policy
TrueWebServices is operated by True Group Global Pty Ltd (ABN 24 695 609 735). This policy explains what information we collect and how we handle it.
Information we collect
When you use our sales assistant or contact us, we collect the details you provide: your name, business name (optional), email address, phone number (optional), the service you are interested in, your description of your project, your preferred contact method, an optional charity nomination, and your consent to be contacted. We also record the page you submitted from and the time of submission.
How we use it
We use this information only to respond to your enquiry, provide a quote and deliver the services you request. We do not sell your information. We do not add you to marketing communications without your separate permission.
Storage and security
Enquiries are stored securely and are accessible only to authorised True Web Services staff. We keep enquiry records only as long as needed to handle your enquiry and meet our legal obligations.
Site analytics
We collect basic, aggregated information about visits to our website (such as the page viewed and the type of device) to understand how the site is used. This information is not used to identify you personally.
Access and correction
You can ask us to access, correct or delete the information we hold about you at any time by contacting us by phone on +61 492 855 739.
Contact
True Group Global Pty Ltd · ABN 24 695 609 735 · ACN 695 609 735 · Servicing Australia wide · Phone +61 492 855 739.